Leadership 2010

Central Scheduling: Its Impact on the Outpatient Service Line Transformation 

Aricia Steed, Lorraine Saintus

Use of Preference Matrix in Evaluation of Prospective Candidates

Rusty Hilcken, Lori Montagna

Strategies for Leading Through Change: People Matter 

Norka Saldana

Let My People Grow - The TWI Method in Healthcare 

Mark Graban, Peter Patterson, M.D.

An Innovative Approach to Performance Improvement and Patient Safety 

Danielle Drummond, Elaine Thompson

Lean Enterprise Transformation and Enterprise Architecture of Health Care Systems 

Deborah Nightingale, Jordan Peck

A Cost Control Model in a Cardiovascular Center 

Alicia Nunez, Liliana Neriz, Francisco J. Ramis

Emergency Department Modified Lean Implementation on a Regional Basis

Danielle Organ, Michael Lozano Jr., M.D., Donna N. Biehl, R.N.

Using Airline Crew Resource Management to Ensure Good Patient Outcomes 

James Benz, Carol Wright

Using Lean Sigma and Simulation to Improve Facility Utilization and Patient Flow 

Travis Lozier, Rose Popovich, Mark Heithoff

Strategies for Accelerating and Sustaining Change in Healthcare Organizations 

Junell Scheeres