Inpatient Care 2010

Systems Engineering and Management Science for Healthcare: Examples and Principles 

Alexander Kolker

Understanding Patient Needs: The Key to Improving Patient Satisfaction 

Judith Ann Pauley, Joseph F. Pauley

Fostering Participation in Hospital Quality Outcome Studies Targeting Competitive Markets 

M. Raymond Alvarez

An Innovative Approach to Performance Improvement and Patient Safety 

Danielle Drummond, Elaine Thompson

Hospitalists and Residents and Traditionalists! Oh My! Comparing Three Hospital Primary Care Models 

Pauline Hogan

Data Driven Approach to Enhancing Efficiency and Value in Healthcare 

Kristin Goin, Atul Vats, M.D.