Clinical Quality 2010

Standardizing Processes within a Community Healthcare Quality System Utilizing Lean and ISO 9000 Principles 

Jim Levett

Better Health Care Systems: Implementing Baldrige Best Practices 

Glenn Bodinson

Fostering Participation in Hospital Quality Outcome Studies Targeting Competitive Markets 

M. Raymond Alvarez

An Innovative Approach to Performance Improvement and Patient Safety

Danielle Drummond, Elaine Thompson

Hospitalists and Residents and Traditionalists! Oh My! Comparing Three Hospital Primary Care Models

Pauline Hogan

Using Clinical Simulations to Inform Process Improvement Interventions

Jenna Marguard

The First Skyscraper & a Strategic Blue Print for High-value Medicine

Stephen Swenson

Using Poka-Yoke and Jidoka to Reduce Medical Errors

John Grout, Ph.D.

Models for Solving Emergency Room Crisis

Jomon Aliyas Paul, Kedar Sambhoos

Developing a High Performance Medical Group 

Robert Matthews

Pharmacy Dispensing Medication Error Reduction

Nusha Safabakhsh

Lessons From the Trenches: Implementation of an Automated Patient Safety System

Mark Montgomery, M.D., Douglas Dotan, Anngail Smith