Tools and Techniques 2007

5S: A powerful tool for creating high-performing health care organizations

Karen Martin

Applying advanced excel techniques in a health care setting

Brent Sogaard

Applying "good to great" in health care

George Smith

Best practice labor management within health care

Barton Gill, Eric Kammer, Melissa Kram

Directing a successful process improvement group

Maribeth Quinn

Do you work in a high performance workplace?

Kevin McManus

Health care simulation modeling

Rainer Dronzek

Lean from scratch: A first hand perspective

Doug Thomson, Susan Sparboe-Derry

Managing telephone messages electronically

Jeff VandenBoom

Practical tools for surgical services

James Allen, Greg Blanks

Using structured dialogue to map organizational change

Jean Ann Larson